Commvault recently introduced Sonru Video Interviewing for Customer Support Roles. The organisation has been using Sonru across the Americas, EMEA and APAC and have experienced consistent key benefits of using Sonru across all three regions, including:
- Elimination of phone screening
- Time and cost savings – 53% overall cost reduction
- Flexibility for all
- Better candidate selection
“I could see that Customer Support was an area where recruitment was performing well but taking a lot of manpower to get there. I recommended video interviewing to our Executive as a way to reduce costs. Also of importance was the candidate experience, video interviews allow us to showcase who we are and put forward our employer brand in a very positive way.”
– Antonia Jennings, Commvault Head of Talent Acquisition APAC
Some of the Highlights
- Streamlined Process & Reduced Costs
- Flexible Panel Interviews & Better Selection
- Training for Recruitment Team
- Better Quality Candidates
- Candidate Feedback
Implementing Sonru has given the team the ability to replace three interviews. In the past, candidates would go through a general fit phone screen, supervisor’s call and technical screen. Each element can now be incorporated into one video interview.
Commvault’s ‘time to fill’ has been impacted considerably and they have seen a 53% reduction in cost overall.
Commvault’s recruitment team review the interviews first and share a shortlist with the hiring managers. Sonru video interviews are shared with an average of 5 stakeholders and the team use the Sonru five-star ranking feature. This has given the hiring managers more confidence in their decision and they can demonstrate to their leaders why the candidate is right for their team.
Commvault have also found the they are able to use the video interviews to train their recruitment team to know what to look for.
Sonru is the trusted global leader and pioneer of automated online video interviewing for screening candidates with offices in Brisbane, Melbourne, Perth and Sydney
Sonru enables recruiters to meet the best candidates earlier in the process, assess their fit, personality, drive and motivation while saving time and money. Sonru replicates a live interview by replacing early-stage phone, Skype or face-to-face interviews. Interviewers and candidates are not online at the same time. Forget about scheduling interviews, time zone restrictions, no shows and unsuitable candidates. With tailored screening questions, recruiters can immediately screen out candidates that do not meet their criteria, selecting only the most suitable candidates.
Clients include Westpac, Qatar Airlines, St John Of God Healthcare, Bupa, DHL.
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Commvault’s data protection and information management solutions provide mid- and enterprise-level organizations worldwide with a significantly better way to get value from their data Commvault can help companies protect, access and use all of their data, anywhere and anytime, turning data into a powerful strategic asset.
This article first appeared on www.sonru.com, reproduced with permission.
For further information:
Contact: Daniel Spencer